Documentation
Documentation
Everything you need to know about setting up and using the Dispatch Pro platform.
Our documentation covers getting started, job management, user roles and permissions, and billing and invoicing. Administrators can learn how to configure the dashboard, invite technicians, and run reports; technicians can find guides for the mobile experience and daily workflow. Use the search above or browse by section below.
Getting Started
- Introduction to Dispatch Pro
- System Requirements
- Initial Setup Guide
- Quick Start for Technicians
Job Management
- Creating and Scheduling Jobs
- Dispatching Technicians
- Real-time Status Tracking
- Job History and Archiving
User Roles & Permissions
- Admin Dashboard Overview
- Technician App Features
- Managing Team Members
- Permission Groups
Billing & Invoicing
- Generating Invoices
- Payment Processing
- Billing Reports
- Customer Accounts
Documentation Sections Overview
Getting Started walks you through system requirements, initial setup, and a quick start for technicians. Job Management explains creating and scheduling jobs, dispatching technicians, real-time status tracking, and job history. User Roles & Permissions covers the admin dashboard, technician app features, managing team members, and permission groups. Billing & Invoicing describes generating invoices, payment processing, billing reports, and customer accounts.
For technical integrations, our REST API supports automation and third-party tools. Enterprise and Professional customers can request API access and webhook documentation for custom workflows.
API Documentation
Integrate Dispatch Pro with your existing tools using our REST API. Webhooks, real-time data sync, and more.
Request API Access