Services

Our Services

Field service management solutions tailored to your business needs.

Dispatch Pro delivers scheduling, dispatch, technician and customer management, mobile access, and reporting in one platform. Whether you run a small HVAC crew or a multi-trade contracting company, our services are designed to reduce admin time, improve first-time fix rates, and keep your office and field in sync. We support you with onboarding, training, and ongoing support so your team can focus on the work that matters.

Job Scheduling & Dispatch

Intelligent scheduling and dispatch that optimizes routes and assignments.

Automated job assignment
Route optimization
Real-time updates
Calendar integration

Technician Management

Complete technician management with performance tracking and real-time location.

Performance analytics
Real-time GPS
Skill-based assignments
Time tracking

Analytics & Reporting

Comprehensive reporting and analytics for data-driven decisions.

Custom reports
Performance dashboards
Revenue analytics
Export capabilities

Customer Management

Complete CRM with service history and communication.

Customer profiles
Service history
Communication tools
Invoice management

Mobile App

Mobile application for technicians to manage jobs on the go.

iOS and Android
Offline capabilities
Photo capture
Digital signatures

Support & Training

Support and training to ensure your team succeeds.

24/7 support
Onboarding assistance
Training materials
Dedicated account manager

How We Deliver

Every subscription includes access to the full Dispatch Pro platform: web dashboard for dispatchers and admins, and a mobile-friendly experience for technicians. We provide guided setup, documentation, and email support so you can go live quickly. Professional and Enterprise plans add priority support, training sessions, and optional onboarding assistance to help your team adopt best practices from day one.

Our goal is to make field service management straightforward—no lengthy implementations or heavy IT dependency. You can start a free trial, add your team and jobs, and see the benefits within the first week.